← VertHub

Privacy Policy

Last updated: July 15, 2025

Overview

VERTLABS LLC ("we", "our", or "us") operates verthub.app (the "Site"). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site and sign up for early access to our ski trip planning application.

Information We Collect

Information You Provide

  • Email Address: When you sign up for early access or our founding member program
  • Mountain Preferences: If you choose to tell us which ski resorts you frequent (feature coming soon)

Information Automatically Collected

  • Visit Information: We use a cookie to recognize return visitors for up to 90 days
  • Technical Data: Browser type, device type, and approximate location (city/state level) derived from your IP address. This location data is approximate only and is not used for tracking beyond general analytics
  • Usage Data: Pages viewed, time spent on site, and click interactions

Legal Basis for Processing (EU/UK Users)

We process your personal data based on the following legal grounds:

  • Consent: When you provide your email address for our mailing list
  • Legitimate Interests: For analytics and improving our website experience (we've assessed this doesn't override your privacy rights)
  • Legal Obligations: When required to comply with applicable laws

How We Use Your Information

We use the collected information to:

  • Send you updates about VertHub's launch and development
  • Reserve your founding member pricing or early access spot
  • Improve our website and future app based on user interest patterns
  • Respond to your questions or requests
  • Ensure the technical functioning of our Site

Cookies

We use one essential cookie:

  • Visitor ID Cookie: Remembers you for 90 days to provide a better experience on return visits

This cookie is necessary for the proper functioning of our site. You can disable cookies in your browser settings, but this may limit site functionality.

Cookie Notice for EU/EEA/UK Visitors

Visitors from the EU/EEA/UK will see a cookie notice upon their first visit. While we only use essential cookies that are necessary for site operation, we are transparent about our cookie usage and respect your privacy preferences.

Future Cookie Usage

If we add optional analytics cookies in the future, we will update this policy and seek consent where required before setting any non-essential cookies.

Data Retention

  • Email Addresses: Retained until you unsubscribe or request deletion
  • Analytics Data: Automatically deleted after 1 year
  • Visitor Cookies: Expire after 90 days

Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only:

Service Providers

We use the following types of service providers who may process your data:

  • Email Service: Resend (for sending updates and notifications)
  • Infrastructure: DigitalOcean (hosting and database storage)
  • Domain Services: Cloudflare (for site security and performance)

All service providers are contractually required to protect your data.

Other Disclosures

We may also disclose your information:

  • If required by law, court order, or legal process
  • To protect our rights, safety, or property, or that of our users
  • In connection with a business transfer (with notice to you)

Your Rights

You have the right to:

  • Access: Request a copy of the information we have about you
  • Correction: Update incorrect information
  • Deletion: Request we delete your information
  • Opt-out: Unsubscribe from our emails at any time
  • Data Portability: Receive your data in a machine-readable format

For EU/EEA/UK Residents

Under GDPR, you additionally have the right to:

  • Withdraw consent at any time where we rely on consent for processing
  • Object to processing based on legitimate interests
  • Restrict processing in certain circumstances
  • Lodge a complaint with your local data protection authority

Nothing in this Privacy Policy affects any rights you may have under applicable data protection laws.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

For California Residents

Under CCPA, you have the right to:

  • Know what personal information we collect, use, disclose, and sell (we do not sell personal information)
  • Delete your personal information (with some exceptions)
  • Opt-out of the sale of personal information (not applicable as we don't sell data)
  • Non-discrimination for exercising your privacy rights

Categories of information we collect: Identifiers (email), Internet activity (usage data), and geolocation data (approximate location from IP)

Categories shared with service providers: All categories above for business operational purposes only

To exercise these rights, email [email protected]

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

Data Transfers

If you access our Site from outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

EU/EEA/UK Users

For users in the EU/EEA/UK, we transfer data to the U.S. based on:

  • Your explicit consent when you submit your information
  • Implementation of appropriate safeguards including technical and organizational security measures

We are committed to protecting your data regardless of where it is processed. If you have concerns about data transfers, please contact us.

California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information (though we do not sell personal information).

Data Controller Information

VERTLABS LLC is the data controller responsible for your personal information. Our full contact details are provided at the end of this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]

VERTLABS LLC
c/o Northwest Registered Agent LLC
7901 4th St N Ste 300
St. Petersburg, FL 33702

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.